Question 1

The efficiency of the hood is low. What should I do?

Accepted Answer

It should be turned on and off for 10 minutes before starting the cooking process and again for 10 minutes after the cooking is finished. Touch models have a timer of up to 30 minutes.
The kitchen door and windows must be closed while the hood is in use.
Check the building chimney compatibility.

Question 2

The metal filter of my hood is dirty. What should I do?

Accepted Answer

Depending on the frequency of use and your cooking habits, it should be cleaned with warm water and liquid soap every 15 days.

Question 3

What should be the gap between the gas hob and the hood?

Accepted Answer

It should be 65 cm on gas stove and 55 cm on electric stove. It differs in curved hoods

Question 4

There is an odor coming from my hood. What should I do?

Accepted Answer

Check that your chimney complies with the standards. In non-standard chimneys, you may be faced with a draft problem or a rebound of the smell. If a common chimney is used, there must be a valve in all apartments. The flap allows air to escape from the inside and does not allow the outside air to pass in.

Question 5

What should be the hood flue measurement?

Accepted Answer

Chimney pipe diameter should be min 125 mm. Pipe length should be 3m horizontally and 2m vertically. For longer distances, the outlet pipe should be min 150mm.

Question 6

How should I clean my inox surface hood?

Accepted Answer

Stainless steels are easy to clean inox. Therefore, the normal material choice in the food service and food manufacturing industries is stainless steel (inox). The smooth, non-porous surface of this material makes it difficult for bacteria and other micro-organisms to attach and survive. Of course, no material in our home is completely maintenance-free. Stainless steel (inox) is no exception. The important thing is that stainless steel (inox) is easily cleaned with the right methods and has shiny, shiny surfaces.
With stainless surface care sprays, which are only used for the maintenance of stainless (inox) surfaces, you can restore your products to their original state. The products are used as a cream or as a spray. After spraying it on the stainless surface, we wipe it with a soft cloth until it is thoroughly absorbed into the surface and the appearance of the cream disappears. Of course, if there is a rough stain, it must be cleaned first.
An old and simple way to shine your stainless steel (inox) built-in products is to wipe them with flour or baking soda on a soft cloth. Flour and baking soda will not only remove fingerprints, but will also make them look shiny.
Ineligible Products; 
Scrubbing powders
Washers
Bleach and disinfectants (risk of corrosion)

Question 7

How do I know if the location is suitable for installation?

Accepted Answer

You can make the place ready by examining the general assembly and instruction booklet. You can refer to the details from the usage and assembly booklet with the product.

Download assembly instruction download

Question 8

The lights on the range hood's control panel are on, but the motor is not running.

Accepted Answer

This is not a problem. The range hood control board has a "Current Limiting" circuit to protect against unstable current. This prevents the board from failing prematurely and extends its lifespan. To resolve this issue with the range hood, follow these steps:First, switch the range hood to the ON position.Next, press and hold the speed reduction button for 6 (six) seconds. The text on the screen will change.Turn the range hood off and on again using the power button.It will work when the number appears on the screen.If the problem persists, please contact our nearest technical service center.

Sıkça Sorulan Sorular